What influenced your decision? Your feedback helps us to improve. There are no wrong answers and you're welcome to skip any question.
What was the main reason for arranging cover elsewhere? Please choose… Lower premium Existing relationship with another adviser Employer recommendation Preferred insurer Faster application process Online convenience Broader product range Existing cover already in place Other
How would you rate your overall experience arranging cover elsewhere? Please choose… Very good Good Neutral Poor Very poor
What was the single most important factor in your decision? Optional — one or two sentences is fine.
What could MMPE have done differently to improve your experience? Honest feedback is welcome — we use it to improve our service.
Would you like a protection review in future? A protection review isn't about replacing your policy. It's a chance to check that your cover, trust arrangements and beneficiaries still reflect your circumstances as life changes — moving home, additional borrowing, marriage, children, business ownership or inheritance planning.
Would you like MMPE to contact you for a review? Please choose… Yes — please contact me now Yes — in around 6 months Yes — in around 12 months No — not at this time
Our commitment to you Our objective is not to persuade you to replace protection arrangements you have made elsewhere. Where suitable cover has been arranged, we are pleased that appropriate steps have been taken to protect you and your family. By keeping our records accurate and offering ongoing reviews, we aim to help you make informed decisions and ensure your arrangements continue to meet your needs over time.
For more on trusts, beneficiaries and letters of wishes, see our guide to writing a policy in trust , choosing your beneficiaries and the expression of wishes guide .